Information Technology Foundations

A complete beginner-to-practical IT foundation with hardware, networking, systems, troubleshooting, and real-world labs.

Akrolearn Admin

Course Content

Lesson 1.1: Inside a Computer - Components and Roles
Lesson 1.2: Operating Systems and File Management
Lesson 1.3: Performance Troubleshooting Basics

Lesson 2.1: IP, Subnets, and Routing Concepts
Lesson 2.2: DNS, DHCP, and Common Failures
Lesson 2.3: Practical Network Troubleshooting

Lesson 3.1: Helpdesk Workflow and Prioritization
Lesson 3.2: Root Cause Analysis and Postmortems
Lesson 3.3: Technical Communication and Documentation

Lesson 4.1: Lab Project - Build a Small Office IT Plan
Lesson 4.2: Interview Scenarios for Entry-Level IT Roles
Lesson 4.3: 90-Day Growth Plan in IT

About This Course

A complete beginner-to-practical IT foundation with hardware, networking, systems, troubleshooting, and real-world labs.